Face to Face Training

We believe in the value of face to face learning. Particularly in equality training, where learners gain valuable insight from our trainers who have experienced disability and inequality first hand.

Online training has many advantages, time, cost and the ability to learn whenever and wherever, however do not underestimate the power and effectiveness of human interaction. 

  1.    Face to Face training allows you to teach employees in a safe, quiet, clean environment, away from the       noise and pressures of the work area

  2.    The classroom environment provides the important “human touch,” which is often missing in                       technology-based training.

  3.    Group interaction enhances the learning experience. Employees gain peer learning as well as from the       trainer.

  4.    Engagement and focus –  face-to-face training happens at a particular time, in a particular place, away       from distractions and interruptions. Our trainers have plenty of techniques in their toolkit to ensure you     stay attentive, engaged and focused. 

  5.    We offer bespoke training to ensure your employees learn exactly what they need in a way that is most       effective for them, enabling a greater return on the training investment. 


Courses Available

Disability Confident Employer

Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions.

Disability Confident organisations play a leading role in changing attitudes for the better. We offer Basic, Intermediate and Advanced training in disability confidence.

Course Content will include:

  • barrier removal

  • the definition of disability

  • the models of disability

  • the law and the obligations on your business

  • applying the law – reasonable adjustments

  • the business case for disability equality

  • disability myths and misconceptions

  • changes in communication style and behaviour

  • the importance of language and avoiding assumptions

  • signposting to resources, funding, support and external opportunities to develop leadership of disabled staff

  • helping your staff become open about their impairment or health condition and their access needs

Disability Awareness Training

Disability Awareness means educating people regarding disabilities. our training aims to give participants a general understanding of disability and the main barriers that concern people with a disability.

Our in house course is suitable for all members of staff including management, directors and front of house. 

Our course will include:

  • Different types of disability including visible and invisible disabilities

  • Access and Inclusion

  • Reasonable adjustments

  • Legislation including The Disability Discrimination Act and The Equality Act

  • Funding available for organisations to support employees with disabilities

  • How to communicate with customers/employees who have disabilities

  • Barriers that people with disabilities face

  • Innovative ways to support your disabled employees and customers

  • Stereotyping and unconscious bias

  • The Medical and Social Model of Disability

  • Customer service – ensuring it is accessible for people with disabilities

Equality Act 2010

Promoting a fair and diverse workforce will help you reduce business risk and support a positive working environment for your staff. Equality and diversity training focuses on treating people fairly and appropriately – not just the same.

Organisations are legally required to ensure that discrimination is eliminated and expectations of equality are met. Equality and diversity training helps you meet this requirement and ensures that an inclusive and fair working environment exists so that no form of perceived difference is an obstacle in people’s career potential or progression.

  • the latest legal obligations and what they mean in practice to individual service areas

  • the latest proven best equality practice and how these can be used in your organisation

  • actions which can increase customer satisfaction

  • practical ideas to develop a diverse and inclusive workforce

Care Act 2014

This course is aimed at businesses in the health and social care sectors.

The Care Act helps people to live more independently.

When organising services for disabled people Local authorities have to consider various factors:

  • what services, facilities and resources are already available in the area (for example local voluntary and community groups), and how these might help local people

  • identifying people in the local area who might have care and support needs that are not being met

  • identifying carers in the area who might have support needs that are not being met

In taking on this role, local authorities need to work with their communities and provide or arrange services that help to keep people well and independent.

We aim to provide you with the knowledge required to provide services in this sector and comply with current legislation.

The Social Model of Disability

The social model of disability says that disability is caused by the way society is organised, rather than by a person's impairment or difference. ... (An impairment is defined as the limitation of a person's physical, mental or sensory function on a long-term basis.) The social model of disability identifies systemic barriers, negative attitudes and exclusion by society (purposely or inadvertently) that mean society is the main contributory factor in disabling people.

The Medical Model of Disability

The social model of disability says that disability is caused by the way society is organised. The medical model of disability says people are disabled by their impairments or differences.

Under the medical model, these impairments or differences should be ‘fixed’ or changed by medical and other treatments, even when the impairment or difference does not cause pain or illness.

The medical model looks at what is ‘wrong’ with the person and not what the person needs. It creates low expectations and leads to people losing independence, choice and control in their own lives.

Independent Living

Mend the Gap

We work together with individuals as well as health and social care providers to find a home or support package that meets your needs. Some of our supported living clients homes are purpose-built or have been adapted and use technology that helps them to live as independently as possible.

For many people who want to live independently, getting the right care and support is just as important as finding the right home.

We have been supporting people for a number of years, We have lived experience consultants on hand should you with to discuss your support needs. 

This course was initially developed to have a positive effect on the health and social work industry. It is now a model used in a range of environments to identify gaps in provision and creatively work to 'Mend The Gap'.

The training is a concept that brings together service users, employees, organisations and businesses on equal terms, encouraging a better understanding of each other’s roles, barriers and perspectives. This approach helps to ‘mend the gap’ between these groups of people and work towards change.

Accessible Environments

We can off advice on accessible environments and if you require a more detailed report we have a team of architects that can offer a full range of services from design to installation with 29 years of experience in creating barrier-free environments in the home and workplace.