In this online course you will learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this course will guide you through the process.
 
Learning Outcomes
 
	
Definitions of discipline and grievance
	
The legal principles
	
The disciplinary process
	
Failing to meet standards
	
Level of responses
	
Disciplinary meetings
	
Grievances
	
Raising a grievance
	
Dealing with a grievance
	
Grievance meetings
	
Support and appeals